Privacy Policy

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you purchase our software, audio plugins (VST3, AUv3, CLAP), or standalone applications (collectively, the "Software"), or visit our website.

2. Information We Collect

We only collect information that is strictly necessary to process your purchase and validate your software license.

Purchase Information: When you buy the Software, our third-party payment processors (Stripe/PayPal) collect your name, email address, billing address, and payment details. We do not store or see your credit card information.

Licensing & Anti-Piracy Data: To protect our Software from unauthorized use, our license verification system automatically processes a unique hardware identifier (GUID / machine ID), your license key, and the IP address from which the verification request is sent. We also log the number and timestamps of these connection requests.

3. How We Use Your Information

We use the collected data exclusively to:

Deliver the Software and license keys to you.

Verify the legitimacy of your Software license during active use.

Prevent software piracy, intellectual property theft, and fraudulent activations.

Provide customer support and send you critical updates regarding the Software.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data with third parties. Your data is only shared with trusted services necessary for business operations:

Payment Processors (Stripe/PayPal): To securely handle transactions.

Hosting Providers: To run our secure databases and REST API servers.

5. Data Retention

We retain your purchase and account information for as long as your license remains valid, or to comply with statutory legal and tax obligations. Licensing logs (hardware IDs and connection numbers) are stored as long as necessary to monitor software abuse.

6. Your Rights

Depending on your location (such as the European Union under GDPR), you have the right to access, correct, or request the deletion of your personal data. Please note that deleting licensing data or hardware IDs may permanently deactivate your ability to use the Software, as the system will no longer be able to verify your purchase.

7. Security

We implement industry-standard security measures, including HTTPS encryption, to protect your data during transmission and storage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us via our website's support channel.