LEGAL / 02

Terms of Service

Last updated: 16 July 2026

These Terms of Service (“Terms”) govern your access to and use of the Whispering Instruments website, webshop, product pages, checkout, account features, Support, software downloads, plugin and application licences, and related LicenseServer services (together, the “Services”). The Services are developed and operated under the Anumys brand by Anumys (“Anumys”, “we”, “us” or “our”).

By accessing the Services, creating an account, placing an order, downloading a product or activating a licence, you agree to these Terms. If you do not agree, do not use the Services. If you purchase as a consumer, mandatory rights under the law of your country remain unaffected.

1. Contracting entity and eligibility

You must have legal capacity to enter into a contract. If you use the Services for a company or another organisation, you represent that you are authorised to bind it. The Services are not directed to children.

2. Definitions

• Application means an audio plugin, standalone program, mobile app or other software identified in the catalogue.
• Product means an Application or other digital product offered for purchase.
• Bundle means a product containing two or more Products, each of which may have its own licence and activation.
• Licence means the limited right to use a purchased Product under these Terms and the applicable product information.
• Order means your purchase request accepted through the checkout provider.
• User Content means a review, support message or other material you submit to the Services.

3. Account registration and security

Some functions require an account. You must provide accurate, current information and keep it updated. You are responsible for maintaining the confidentiality of your credentials and for activity conducted through your account, except to the extent caused by our breach or a security incident for which we are legally responsible.

Do not share your password, session cookie, social-login credentials or licence key. Notify us promptly through Support if you suspect unauthorised access. We may require email verification, temporarily limit access, or suspend an account where reasonably necessary to protect the Services, users or rights of others.

4. Catalogue, availability and product information

We try to keep product descriptions, compatibility information, images, supported formats, operating systems, prices and availability accurate. Minor differences in screenshots, interfaces or product presentation may occur. Product-specific information shown at checkout forms part of the purchase information for that Order.

We may correct typographical, pricing, availability or technical errors and may change, withdraw or update catalogue content before an Order is accepted. If an obvious pricing or product error affects an accepted Order, we will contact you and provide the remedies required by applicable law.

5. Orders, acceptance and checkout

Placing an Order is an offer to purchase. An Order is accepted only when the checkout provider confirms payment or when we otherwise confirm acceptance. Automated order or payment emails may acknowledge receipt without, by themselves, proving acceptance or successful fulfilment.

Checkout, payment authentication, tax calculation, fraud screening and payment processing may be supplied by FastSpring, Gumroad or another configured provider. Their terms may also apply to the payment transaction. We do not receive or store full payment-card numbers unless expressly stated in the checkout provider’s documentation.

You are responsible for entering a valid email address and accurate billing information. We may delay fulfilment until payment is confirmed, fraud checks are complete or information needed for legal compliance is provided.

6. Prices, taxes and payment

The price, currency, taxes and any applicable discount shown at checkout apply to the Order. Taxes may be calculated based on billing location and applicable law. Unless stated otherwise, the checkout provider may appear as the merchant of record or payment processor, and its invoice or receipt may be the transaction record.

You must pay all amounts due using an accepted payment method. Failed, reversed, cancelled or fraudulent payments may result in an Order being cancelled, fulfilment being withheld, or licences being suspended or revoked to the extent permitted by law.

7. Digital delivery and downloads

After confirmed payment and fulfilment, download links may be provided in your Account, by email or through the product page. Links may be personalised, time-limited, rate-limited or protected to prevent unauthorised sharing. You must download only the Product associated with your Order and use the correct format and operating system.

You are responsible for maintaining a compatible operating system, host application, device, internet connection and backup environment. We may replace a download file, withdraw an obsolete build or provide a corrected version where reasonably necessary for security, compatibility or product maintenance.

8. Software licence

Subject to payment, compliance with these Terms and any product-specific licence conditions, we grant you a personal, limited, non-exclusive, non-transferable and non-sublicensable licence to install and use the purchased Product for lawful purposes on the number of machines allowed by the Product or checkout information.

The licence is a right to use the software, not a sale or transfer of ownership of the software, source code, design, audio content or intellectual property. Unless expressly permitted by mandatory law or a separate written licence, you may not:

• resell, rent, lease, sublicense, distribute, publish or share the Product or licence key;
• remove copyright, trademark, licence or proprietary notices;
• reverse engineer, decompile or disassemble the Product, except to the extent such restriction is prohibited by applicable law;
• circumvent activation, licence limits, copy protection, security controls or download restrictions;
• use the Product to build or market a substantially competing product using protected material;
• use the Product for unlawful, abusive, infringing or harmful activity.

You may make reasonable backup copies where permitted by law, provided that the copies remain under your control and are used only under this licence.

9. Activation limits and bundles

Unless the product page or Order states otherwise, a licence permits up to five active machine activations. An activation is associated with a machine identifier and application. You may deactivate a machine through the Account page or by contacting Support, subject to reasonable security checks and the technical rules of the Product.

Bundle purchases provide access to the Products listed in the relevant Bundle. Each Bundle item may be activated separately, and each item may have its own application, format, operating-system compatibility and licence state. A Bundle licence does not authorise use of Products that are not included in the Bundle.

We may restrict or revoke activations where there is evidence of key sharing, circumvention, fraud, chargeback, refund, payment reversal or material breach. We will apply these measures proportionately and restore access where the underlying issue is resolved and restoration is legally required.

10. Updates, support and compatibility

We may release patches, maintenance updates, security fixes and new versions. Unless the product description says otherwise, updates are provided at our discretion and may change features or system requirements. We do not promise indefinite support for every operating system, host, device or older version.

Support is provided through the available Support channels. We may refuse or limit support for unsupported systems, modified or pirated copies, abusive requests, products not purchased through an authorised channel, or requests that would require us to bypass security or licensing rules. Support response times are targets, not guaranteed deadlines, unless a separate written service commitment applies.

11. Refunds, cancellation and statutory consumer rights

Refund eligibility, cancellation and payment reversals may be handled by the checkout provider and are subject to the provider’s published procedure and applicable consumer law. Contact Support promptly if a download fails, a Product is materially defective or an Order was charged incorrectly.

Where consumer law gives you a right of withdrawal for digital content, that right may be affected when you expressly request immediate performance and acknowledge that the right of withdrawal may end once digital delivery begins, to the extent legally permitted. Nothing in these Terms excludes or limits mandatory statutory conformity, refund, warranty or cancellation rights.

If a refund is granted or a payment is reversed, the corresponding licence and download entitlement may be suspended or revoked. You must stop using the refunded Product and delete copies, subject to mandatory law and any written instruction we provide.

12. Intellectual property

The Services, Product names, logos, software, code, artwork, documentation, product images, text, audio assets and other materials are owned by or licensed to us and are protected by intellectual-property laws. Except for the limited licence expressly granted in these Terms, no rights are transferred to you.

“Anumys” and “Whispering Instruments” and related marks may not be used without prior written permission, except for accurate, non-misleading references to a genuine purchase or compatibility.

13. Reviews, tickets and other User Content

You retain ownership of User Content you submit. You grant us a worldwide, non-exclusive, royalty-free, transferable-to-service-providers licence to host, reproduce, format, moderate, display and use that content as necessary to operate, support, secure and improve the Services. For public reviews, this licence includes displaying the submitted display name, rating and review text on relevant product pages.

You represent that you have the rights required to submit the content and that it is accurate to the best of your knowledge. User Content must not contain personal data about another person without a lawful basis, confidential information, malware, unlawful material, hate speech, harassment, threats, misleading claims, advertising or intellectual-property infringement.

We may moderate, reject, edit for formatting, unpublish or remove User Content that violates these Terms, applicable law or the integrity of the Services. We are not required to monitor all User Content, and publication does not mean that we endorse it.

14. Acceptable use

You must not interfere with the Services, probe or bypass security controls, scrape or bulk-download content, submit malicious code, impersonate another person, use automated requests outside documented interfaces, abuse Support, attempt unauthorised access, or use the Services to violate law or the rights of others.

We may investigate suspected misuse and take proportionate action, including rate limiting, blocking requests, suspending access, disabling activations, cancelling fulfilment or reporting conduct to competent authorities where necessary.

15. AI assistant

The AI assistant is an optional informational tool. It may be inaccurate, incomplete, unavailable or unable to understand your question. It is not legal, financial, technical-safety or purchasing advice and does not amend an Order, licence, refund decision or Support commitment. You remain responsible for verifying product compatibility and reviewing the checkout information before purchasing.

Do not submit passwords, payment details, private licence keys, personal data about others, confidential business information or material you do not have the right to share. We may limit, suspend or log assistant requests to prevent abuse and protect the service.

16. Third-party services and links

The Services may link to or integrate with FastSpring, Gumroad, social-login providers, hosting platforms, email services, OpenAI and other third parties. We do not control third-party services and are not responsible for their availability, content, security, terms, privacy practices or independent decisions. Your use of a third-party service may be subject to that provider’s terms.

17. Availability, maintenance and changes

We may modify, suspend or discontinue all or part of the Services, a Product, a download link, a payment integration or an API endpoint for maintenance, security, business, legal or technical reasons. We will use reasonable efforts to preserve access to purchased entitlements or provide an appropriate remedy where required by law, but we do not guarantee uninterrupted or error-free operation.

We may update these Terms. The updated version becomes effective when posted, unless a later effective date is stated. Material changes will be communicated through an appropriate notice where required. Continued use after the effective date means that you accept the updated Terms; if you do not agree, stop using the Services and contact us regarding affected purchases or rights.

18. Suspension and termination

You may stop using the Services at any time. You may request account deactivation through the Account page. We may suspend or terminate access where reasonably necessary because of non-payment, refund or chargeback, fraud, security risk, unlawful conduct, infringement, misuse or material breach of these Terms.

Termination does not affect rights or obligations that by their nature should survive, including payment obligations, intellectual-property restrictions, licence restrictions, disclaimers, limitation of liability, indemnification, dispute provisions and legally required record retention. If your account is deactivated, purchased licence rights may be lost or suspended to the extent stated in the applicable product terms and permitted by law.

19. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY FREE OR TRIAL MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE”. WE DISCLAIM WARRANTIES NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY AND SECURITY.

We do not warrant that the Services will be uninterrupted, error-free, compatible with every system, free from harmful components, or suitable for your particular workflow. This section does not limit mandatory statutory rights or liability that cannot lawfully be excluded.

20. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE LOSS, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, EXPECTED SAVINGS, DATA OR USE, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS.

To the maximum extent permitted by law, our total aggregate liability for claims arising from a particular Order or the Services will not exceed the amount you paid for the relevant Product or, if no payment was made, EUR 100. This limit does not apply to liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, intentional misconduct, or mandatory consumer protections.

21. Indemnification

To the extent permitted by law, you agree to reimburse and hold harmless Anumys, its officers, employees, contractors and service providers from third-party claims, losses, damages, costs and reasonable legal fees arising from your unlawful use of the Services, your breach of these Terms, your User Content, or your infringement of another person’s rights. We will give reasonable notice of a claim where legally permitted. We may assume control of the defence, and you will reasonably cooperate; no settlement imposing an admission or obligation on us may be made without our consent.

22. Confidentiality

Information marked confidential or that should reasonably be understood as confidential must be used only for the relevant relationship and protected with reasonable care. This does not apply to information that is public, already lawfully known, independently developed, or required to be disclosed by law.

23. Electronic communications and records

You consent to receive transactional notices, invoices, licence information, security messages, Support replies and policy notices electronically. Electronic orders, confirmations, invoices, consent records and other communications may be retained as evidence of the transaction. You must keep your email address current and ensure that service emails can reach you.

24. Governing law and disputes

These Terms are governed by the laws of Hungary, excluding conflict-of-law rules, subject to mandatory consumer protections that apply in your country of residence. Courts located in Székesfehérvár, Hungary have jurisdiction, unless applicable consumer law gives you the right to bring proceedings elsewhere.

Before starting formal proceedings, the parties should try in good faith to resolve the issue through Support. This does not restrict a consumer’s right to contact a competent consumer-protection body, alternative dispute-resolution body or supervisory authority, or to bring a claim within the legally applicable period.

25. General provisions

These Terms, together with the Privacy Policy, product-specific terms, checkout information and any written agreement expressly incorporated into them, form the agreement between you and us for the relevant Services. If a provision is invalid or unenforceable, it will be modified only as much as necessary to make it enforceable, and the remaining provisions will continue. Failure to enforce a provision is not a waiver. We may assign our rights and obligations in connection with a business transfer, merger or restructuring, provided that this does not unlawfully reduce your rights. You may not assign your purchase or licence to another person unless expressly permitted.

26. Contact

Questions about these Terms, orders, refunds, licences or Support:

Anumys
General contact: anumys.studio@gmail.com
Open Support
Privacy Policy · User Data Deletion